PayPal Account Access Limitation after Closing Browser Window and Opening It Again

by Yang Yang on March 1, 2010

paypal If you were like me who accidentally closed the browser window of his PayPal account AND immediately tried to reopen it by typing in www.paypal.com in the browser address bar, chances are your PayPal account is instantly limited.

It was really weird at first but soon it makes sense. This is to prevent session hijacking that PayPal believe happens when a strange request (my reopening attempt, with unfamiliar session ID) with logged-in cookies is made.

I had to resolve the limitation by changing my password and security questions and wait 48 hours for the limitation review staff to manually grant me full access again. Before my account is recovered of full access, I’d not be able to send or request money or transfer my funds away. Next time when you inadvertently close your PayPal account page, wait till the session expires (a few minutes, 10 minutes to be safe) and log in again or you will be limited for sure.

Kahlan April 21, 2010 at 11:01 pm

whoa! thanks for the tip. i am reading posts like that, but I have a question, how can I resolve my paypal account limitation even without steps to complete?

Yang Yang April 25, 2010 at 3:21 pm

I’m not sure if you can do that, mate.

Yemington October 1, 2010 at 8:51 am

I’ve the same problem with you too, pp asked me to do 3 task:
1. Confirm credit card
2. Change password
3. Change security question

How long do they remove the limitation and grant you full access again?

Yang Yang October 1, 2010 at 1:27 pm

Just a few days, no more than a week. I actually phoned them on this issue and they are pretty quick in getting my account active again.

Flora August 6, 2011 at 7:54 pm

THX that\’s a great anwser!

saintlee December 6, 2010 at 6:52 pm

i got the same problem, but how can i confirm my card if in limited mode i cant add a card

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